Lululemon restocks new merchandise online twice per week, on Tuesdays, Thursdays, and Saturdays.
The company also rotates apparel seasonally in-store once a year—in the late fall and early winter months.
Lululemon’s physical stores are closed on Tuesdays and Saturdays, although some of its smaller locations operate Monday to Saturday.
The company holds sales throughout the year to clear out inventory before new merchandise arrives. Lululemon will also hold short-term promotions from time to time that lasts anywhere from a few hours to a few days.
1. What time does Lululemon restock online?
The company begins restocking its website at noon Eastern time on Tuesdays and Thursdays. Customers typically receive an email at noon on those days alerting them that new merchandise is available.
The company’s website also indicates which items are selling well and those that are out of stock. Lululemon has more than 280 products, including styles for women, men, kids, yoga wear, athleisure, and activewear.
Lululemon’s online inventory is updated weekly, but customers can also check online regularly when they visit the website.
2. How do I get notified when Lululemon restocks?
Customers can sign up to receive an email notification when Lululemon restocks. They also have the option of setting a home page alert, which will periodically refresh and tell them when new merchandise is available.
Although customers need to set up account information before they are able to buy Lululemon merchandise, the company offers a rewards program that gives its members double points on all purchases.
Members can also earn 10 points for every dollar they spend on products in-store or online.
3. What time does Lululemon restock on Thursdays?
Thursday is the only day of the week that Lululemon does not restock its website or stores.
4. Does Lululemon take back ripped clothes?
Lululemon has a satisfaction guarantee policy in place—it will offer a full refund or replacement on all items purchased from any Lululemon store or at lululemon.com if they are returned within 90 days of purchase and are in new, unworn condition with original tags attached.
The policy excludes merchandise that was damaged by accidents, improper care, abuse, or misuse, as well as items that were modified after purchase.
5. Does Lululemon repair holes in leggings?
Holes on leggings and other garments are typically repaired for free, but customers have the option of purchasing a new pair instead if they prefer.
The company uses a patented invisible fabric tape that allows its clothes to be repaired and travel through the laundry cycle multiple times without showing signs of wear.
6. Can I exchange my Lululemon leggings if they Pill?
As long as the original tags are attached, customers can exchange their pilling garments at any Lululemon store or at lululemon.com within 90 days of purchase.
The company recommends washing garments before returning them, however.
7. Does Lululemon replace Pilling?
Lululemon will not replace pilling leggings or other garments that display visible pilling after they have been washed with a pilling prevention product.
The company understands that many customers prefer to wear their pilling clothes and may be disappointed by the lack of replacement policy.
However, it has invested a lot of money into its washing and repair processes to maintain its reputation for high-quality clothing and, therefore, cannot afford to replace all items that show signs of wear.
8. Can I exchange Lululemon after 30 days?
Lululemon does not accept returns for merchandise that was purchased or returned in the 30-day window after the initial purchase.
9. Can you bring back old Lululemon?
Although the company offers a 90-day satisfaction guarantee on all items purchased from its website or stores, the policy does not extend to any items that were purchased at an outlet in Canada.
The company also does not replace items that were previously worn by customers when they are destroyed by accidents, improper care, abuse or misuse, as well as items that were modified after they were originally purchased.
The company recommends that customers follow its washing and repair guidelines to ensure that their items last as long as possible.
Although Lululemon’s inventory is constantly changing, consider keeping an eye out for trendy items that are regularly out of stock.
The company’s website and stores typically restock about twice a month, but its busiest selling times tend to be late summer and early fall.
Customers probably won’t need it, but make sure to view this site every once in a while.
As long as you apply your intelligence to the process by taking notes on what you like most about Lululemon’s products or have concerns about any particular item, you will never be left hanging when it comes to shopping at Lululemon.